TECPLAST is committed to protecting personal data. We ensure the highest level of security for your personal information, in compliance with the General Data Protection Regulation (GDPR).
For more details, you can visit the CNIL website (French Data Protection Authority).
Who is responsible for processing your data?
All data entered on the TECPLAST website is collected and managed by:
? TECPLAST
Business Corner Bât F
37 F Avenue des Massettes
73190 CHALLES-LES-EAUX, FRANCE
What data is collected by Adhésifs Direct?
The information we collect allows us to personalize and improve your experience on our website. The personal data collected includes:
- Information you provide: When creating an account, you provide personal details such as your name, email address, phone number, etc.
- Delivery information: Address, postal code, and other shipment details.
- Cookies and tracking information.
How is your data used?
We process your data for contractual purposes and service optimization, including:
✔ Managing customer accounts, shopping carts, and orders.
✔ Order processing, shipping, tracking, and customer support.
✔ Fraud detection and prevention, allowing us to take necessary legal action if required.
Additionally, we process data for marketing purposes (with your consent), including:
✔ Collecting customer reviews for product improvement.
✔ Customer service via phone, chat (no information is recorded).
✔ Sending targeted promotional emails and newsletters.
Purpose of data collection
We collect various data types for specific purposes:
? Personal identification (title, first name, last name) for a personalized user experience and accurate order processing.
? Phone number for delivery support in case of any issues.
? Email address for order tracking and password recovery.
? Postal address for billing and shipping.
? IP address is stored for legal purposes only.
Who has access to your data?
Your data is securely stored on Google’s servers:
? Google Building Gordon House
Barrow St, Dublin 4, Ireland
Your data is not transferred outside the EU and is exclusively used by Adhésifs Direct.
What are your rights & how to exercise them?
Under GDPR regulations, you have the right to access, correct, delete, and restrict processing of your personal data.
Starting May 25, 2018, you also have the right to data portability and the right to erasure (Right to be Forgotten).
For more information about your rights, please visit the CNIL website.
To exercise your rights, please contact us via our online form.
How long is your data stored?
Your data is stored until you request deletion. However, some information must be retained to comply with legal obligations, such as:
✔ Fraud prevention.
✔ Invoices and orders are kept for 10 years, after which they are permanently deleted.
Security Measures to Protect Your Data
TECPLAST takes all necessary precautions to ensure data security and confidentiality, preventing unauthorized access, data loss, or alteration.
How are your payment details protected?
For secure payments, we enforce 3D Secure authentication to prevent fraudulent transactions.
Additionally, payments are processed through an external provider, CIC Bank.
➡ Adhésifs Direct does not store or have access to your credit card information.
Use of Cookies
We use cookies when you visit our site to enhance your experience. The four main types of cookies include:
1️⃣ Site functionality cookies – Essential for browsing and using features like "Add to Cart."
2️⃣ Analytics cookies – Help us improve our website by analyzing visitor behavior.
3️⃣ Customer preference cookies – Store settings like language and location for a seamless shopping experience.
4️⃣ Advertising cookies – Display relevant ads and help us measure the effectiveness of marketing campaigns.
By using our site, you agree to the placement of cookies on your device.
? To manage or delete cookies, refer to your browser’s "Help" section.
? More details about cookies: www.aboutcookies.org
Note: Disabling cookies may impact your browsing experience and limit certain site functions.